Sydney, NEW South Wales Legal Aid NSW

 

ABOUT LEGAL AID NSW

Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 27 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.

 

ABOUT THE ROLES

 

We are looking for highly organised candidates and customer-focussed candidates to undertake various permanent and temporary Facilities Support Officer roles providing support to the Facilities Branch to deliver facilities services to internal customers.

 

Each role has a different responsibility:

• Mail and distribution – Delivering and distributing of mail, packages, NSW Police briefs, stores and equipment as well as providing general support to the team. 
• Finance (28hpw) – Processing purchase orders and invoices, confirming receipt of goods and services and maintaining financial records and using SAP and Excel. This role also responds to Service Desk requests for assistance with facility related matters.
• Facilities management – responding to ServiceDesk requests for assistance with leased tenancy and motor vehicle matters, liaising with internal customers and contacts contractors and property managers to arrange for tenancy repairs and maintenance and oversee works. The role also manages proactive maintenance schedules and requires a driver's licence for fleet repairs and maintenance.

 

The facilities management and mail and distribution roles involve working on a roster from 8.30am to 5.00pm, occasional contractor supervision over weekends and/or from 6.00am and some physical work such as moving equipment and assessing tenancy issues.

 

ABOUT YOU

The successful applicant will have:

• Sound communication (verbal and written) and interpersonal skills with experience in managing customer requests and ensuring services are delivered within tight deadlines.
• Experience in one or more of the focus responsibilities for the roles or capabilities that would readily adapt to the roles and a willingness to learn facility management functions and databases.
• Demonstrated initiative to follow up on outstanding actions and resolve problems that will impact on service delivery.
• Commitment to providing dependable support to the team.

 

ESSENTIAL REQUIREMENTS

• Willingness to undertake a Criminal Record Check and/or working with Children Check.

• Hold Australian or NZ citizenship, or be an Australian Permanent Resident (essential for ongoing vacancies) or hold a valid working visa (for temporary vacancies).

• Fully vaccinated against COVID-19 prior to commencement.

• Driver’s licence and ability to work on a roster including occasional weekend work and ability undertake some physical work is required for the facilities management role.

• Ability to work on a roster and ability undertake some physical work is required for the mail and distribution role.

 

HOW TO APPLY

Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the relevant Role Description below and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

 

Role Description – Facilities Support Officer – Mail and Distribution

Role Description – Facilities Support Officer – Finance

Role Description – Facilities Support Officer – Facilities Management

Applicants are requested to attach:

• current resume / curriculum vitae (CV) (maximum 5 pages)

• cover letter (maximum 2 pages) responding to the following two questions:

 

1. Outline your experience in delivering customer-focused outcomes in a high-volume work environment.

 

2. Outline your experience in one of the following responsibilities or capabilities that would readily adapt to the roles: facilities management, mail and distribution, finance.

The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.

 

This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future temporary or ongoing vacancies that may arise over the next 18 months.

 

To ensure recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic, virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

 

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

 

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.

 

Legal Aid NSW is committed to increasing its Aboriginal and Torres Strait Islander workforce to ensure the organisation is reflective of our client base. This position is targeted to Australian Aboriginal and Torres Strait Islander people. This recruitment activity is conducted in accordance with Rule 26 of the Government Sector Employment Rules 2014 in relation to employment of eligible persons. While this role is open to all applicants, Australian Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

 

For Aboriginal specific information regarding working at Legal Aid NSW, our Aboriginal Staff network, career development opportunities and support systems please email: aboriginalservices@legalaid.nsw.gov.au.

FURTHER INFORMATION

• x1 Temporary / x2 Ongoing Opportunities (Part-time 28hpw or Full-time 35hpw)
• Enquiries: Bronwyn McCutcheon on (02) 9219 5986 or 0477 736 846
• Applying for a Role
• Working at Legal Aid NSW

• Package up to $80K

• Jobs Board Ref No. 00008QJT
• Closing Date: Monday, 14 February 2022 [11:59pm]

Source: Uniting News