, NEW South Wales LinkedIn Singapore Pte Ltd Australia Branch
LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.
Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
Company Description
LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology
Job Description
We are looking for a smart, enthusiastic, and experienced Senior Sales Readiness Professional to join our APAC Sales Readiness team in LinkedIn Talent Solutions (LTS), a business that combines our expertise in hiring, learning and engagement. This role will be responsible for creating and delivering high-impact, best-in-class enablement initiatives and learning solutions for our Customer Success (CSO) and Global Customer Program (GCP) organizations across the APAC region.
The Sales Readiness team partners and builds meaningful relationships with regional key stakeholders and subject matter experts in our cross-functional teams, aligned to serve as an extension of those leadership teams. Their remit is to enable and empower the field and their managers in the segment to do the best work of their careers.
This team takes learning programs that are built centrally for scale and customizes them to meet the unique needs and nuances of their region/segment. They provide key input into the centralized program management team, to ensure programs are being built in a way that will best drive value in-market.
This role is essential to making learning land, stick, and drive meaningful value for our global business. It will involve some program management activities associated with these initiatives, managing stakeholder communications and the continuous assessment and improvement of the programs.
The Sr. Sales Performance Consultant is passionate about learning (and reinforcement/learning stickiness), they possess the ability to coach and teach, they have deep business acumen and build strong relationships with our sales leaders, they are energetic around owning end-to-end programs themselves and they are innovative, future-focused thinkers. This person needs to be comfortable operating in ambiguity with open-mindedness, agility, positivity, and a continuous commitment to iterating and improving.
Responsibilities:
- Partner with the business (Customer Success and Global Customer Product) to prioritize annual initiatives to achieve stated/agreed impact
- Conduct business needs analysis with stakeholders to assess and diagnose the learning needs of their teams and apply data insights to inform decisions and key initiatives
- Consult with senior stakeholders communicating in a clear, concise, persuasive manner on proposed solution(s), tied back to business needs
- Set, measure and report on the business impact of key performance initiatives, tying learning outcomes to sales KPI’s and make sound recommendations
- Lead end-to-end development of performance initiatives that enhance knowledge, improve skills, elevate engagement, and establish new abilities that lead to lasting positive behavioural change
- Partner with Instructional Design teams as a Subject Matter Expert for the business on the creation of high-impact solutions where learning is a key solution component
- Collaborate with APAC SR teammates and Cross-Functional Partners to develop and deliver high impact sales readiness initiatives and best in class learning experiences based on current and future strategic plans
- Act as a collaborative thought partner for the business
- Demonstrate and enhance expertise in specific areas of behaviour, process, motivation, learning and coaching
- Establish a deep understanding of the targeted customer segment
- Proactively share leading practices across the team
- Proactively look for opportunities to partner effectively across teams to develop and build more effective solutions for the business and best in class learning experiences
- Identify creative ways to scale across regions
- Apply learnings from projects and proactively share across teams globally
- Deliver projects on time, within budget and other resource constraints.
- Design and deliver solutions that drive measurable performance improvement and business impact, are efficient and scalable, enhance the learning experience and meet customer satisfaction goal s
- Establish success metrics, collect and synthesize evaluation data against key metrics, and communicate results and recommendations proactively with the business and across teams
- Receive excellent stakeholder and internal customer feedback
Source: Uniting News