Mackay, Queensland Life Without Barriers
About the Organisation
Life Without Barriers is a leading social purpose, not for profit organisation working in more than 300 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.
We want to employ people who reflect the diversity of our clients to ensure we can support each client’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
About the Role
We have a unique opportunity for an Operations Manager to lead and support the service delivery and growth of community-based out of home care, NDIS customer support and aged care programs.
This role will suit someone who is highly motivated, strategic and able to quickly grasp and respond to local needs. You will use your business acumen and interpersonal skills to engage and work with multiple stakeholders, as well as promote LWB as a quality service provider. You will be a versatile and proficient senior manager leveraging expertise in either child protection, disability or aged care support services. You will have a proven ability to communicate effectively, build positive relationships, motivate and lead workforces to successfully deliver and achieve positive outcomes for clients.
Skills & Experience
• Adeptly lead, motivate, develop and direct the activities for a multi-disciplinary team of over 80 employees
• Be innovative and passionate about working within a person centred framework that supports everyone to achieve his or her full potential
• Be committed to improving outcomes and closing the gap for Aboriginal and Torres Strait Islander people
• Provide a consistent standard of quality service delivery in accordance with internal policy and procedures and by applying the Human Services Quality Framework
• Identify and manage risks and challenges arising in the course of service management
• Promote and maintain positive relationships with internal and external stakeholders and the wider Community
• Support and promote the work of Life Without Barriers, maintaining a positive image of the organisation at all times
• Manage the business units with accountability for funding, strategic planning, reports, contract management, budget submissions and ongoing financial business analysis
• Implement quality assurance systems to monitor compliance and develop continuous improvement
• Hold tertiary qualifications in Human Services or similar
Desirable
• Experience in the Welfare or Community sector
• Experience with and knowledge of the National Disability Insurance Scheme
Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
How to Apply
Include your resume and covering letter in document, click ‘Apply’ and follow the screen prompts. For a confidential discussion please call Nick our Senior Recruitment Advisor on 07 3440 6300 or email recruitment@lwb.org.au
Applications close Thursday the 20th of July, 2017.
Source: Uniting News