We are RMIT, you know us! We have been a part of the Melbourne landscape since 1887!

Today, RMIT is a multi-sector university of technology, design, and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement.

With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

About the role

The M365 Senior Platform Expert is responsible for leading the technical specialists responsible for realising ongoing value from RMIT's M365 investment by continuing to boost user engagement and drive adoption.

You will lead a high performing team, focussed on providing exemplary customer service, placing customers first and students at the centre, effectively supporting and delivering a range of M365 technologies within ITS and the wider RMIT community. You will assist in setting the team priorities and manage workload and resourcing during peak periods.

As the M365 Senior Platform Expert you will oversee the introduction of new capability (technology) and implement efficient processes and structures to provide an effective and valued service to end users. You will own and develop the M365 Roadmap, including progress against the roadmap to key RMIT stakeholders

RMIT has a Global presence, as such this role will require being part of a 24×7 On Call Roster, which will involve working with Technical Engineers across other teams supporting different platforms of the University's vast infrastructure.

About you

You will have strong leadership, organisational, financial, communication and interpersonal skills. A passion for leading and mentoring a team and continuous improvement.

Showcase exceptional customer service focus combined with an ability to work under pressure in a complex technical environment

Technically, you will have significant knowledge and expertise across Microsoft 365 services like Exchange Online, SharePoint online, OneDrive for Business, Security and Compliance Centre, Azure Active Directory and Microsoft Teams.

You will have previous involvement developing SharePoint Server Farms, Web Application, Site Collection and Sites. As well as experience configuring Azure AD Connect, especially In Multi Forest Setup.

We are a collaborative and driven team, so we are looking for someone with a passion and proactive approach to innovation and out of the box thinking.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below. For more information or a confidential chat please contact Margaret Cook Senior Talent Advisor on (03) 9925 9092 or Margaret.cook@rmit.edu.au