About You

Working as part of the University Lifecycle team, you will be actively involved in enhancing the RMIT Learning Management Systems (and wider learning ecosystem), research and library platforms that support the core educational and student services of the University. You will work with diverse stakeholders leveraging Agile practices to define detailed requirements and acceptance criteria (Features and Stories), working with developers and testers, and helping deliver the enhancements.

You will work both independently and in teams comprised of functional and technical staff, as well as contracted external consultants on a variety of tasks and initiatives, such as projects, minor works and support. As a senior member of this team, you will include some task-based staff supervision and the ability to independently lead initiatives.

Additionally, you will be required to report regularly on assigned tasks and sub-projects, to effectively engage and communicate with staff at all levels across the University.

To be successful in this position, you'll have:

* Extensive experience as a Functional Analyst/Business Analyst within IT projects.
* Ability to lead a significantly complex piece of analysis work.
* Elicitation experience required including senior stakeholder engagement.
* Attention to detail, yet able to step back and see the big picture when the situation requires.
* Strong technical acumen with some experience in operations and service management.
* Ability to manage and collaborate with business and technology stakeholders in the development of operational processes and technical requirements.
* Highly motivated with a positive and proactive approach, and a demonstrated ability to take accountability for delivering quality outcomes.
* Excellent analytical, problem solving and critical thinking skills.
* Flexible, ability to adapt to change quickly, able to work with ambiguity and prioritise.
* Excellent communication and interpersonal skills.
* Experience in soliciting and documentation of detailed business requirements.
* Ability to work autonomously and as part of a team.
* Sound knowledge of project management methodologies; Agile delivery experience is highly advantageous.
* Exposure to Education sector is highly advantageous but not essential.
* Understanding of Learning Management Systems from a functional and technology standpoint is desirable.
* Understanding of SQL and APIs is desirable.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

About the Group

The Experience Organisation in RMIT, part of the Operations portfolio, is established to create great experiences and journeys for our Students, Researchers and Industry Partners. A key component of these journeys and experiences is delivered via our digital platforms. The digital experiences however need to seamlessly integrate with on campus or staff assisted activities of our Students, Researchers and Industry Partners.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below.

For further information about this position, please see Position Description below or contact Kassie McKnight (Senior Talent Acquisition Advisor) via email kassie.mcknight@rmit.edu.au

HEW 8 – Senior Functional Analyst

Applications close on Sunday, 30th January at 11.59pm.

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia's immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

Vaccination Requirements
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.

As such, offers of employment from RMIT are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can access the Directions here: https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19