Source: Uniting News
Category Archives: Uncategorized
Aboriginal Identified – Aboriginal Field Officer – Clerk Grade 3/4 – Criminal Law – Port Macquarie (Temporary) – 00008EPG
Sydney, NEW South Wales Legal Aid NSW
ABOUT LEGAL AID NSW
Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.
ABOUT THE ROLE
The primary purpose of this role is to ensure Aboriginal and Torres Strait Islander people are informed of their legal options and assist in addressing their unmet legal needs, particularly in civil and family law matters. The role also involves;
• Assisting legal officers and administrative staff to develop, coordinate, facilitate and implement outreach services and community legal education sessions with Aboriginal communities;
• Assisting the Solicitor-in-Charge, Office Manager, Regional program Coordinators and legal officers on local community issues that may arise;
• Expanding the Work and Development Order (WDO) Scheme.
ABOUT YOU
The successful applicant will be an enthusiastic and committed team member with experience in responding to the complex needs of Aboriginal clients. You should be able to communicate with people from a variety of backgrounds and work with relevant stakeholders and service delivery partners.
ESSENTIAL REQUIREMENTS
• Aboriginality
• Driver's license
• Willingness to undertake a Criminal Record Check and/or working with Children Check
HOW TO APPLY
Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.
Please Note: This vacancy is an identified Aboriginal or Torres Strait Islander recruitment under Part 5, clause 26 of the Government Sector Employment (General) Rules 2014. In the pre-screening questions you will need to provide information on how you satisfy the Aboriginality criteria.
Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.
Applicants are requested to attach:
• current resume / curriculum vitae (CV) (maximum 5 pages)
• cover letter (maximum 2 pages) responding to the following two questions:
1. What knowledge, skills and experience would you bring to this roole that would assist with engaging with Aboriginal communities?
2. This role involves assisting with the development and delivery of outreach services and community legal education sessions in Aboriginal communities. What knowledge and experience do you have that makes you suitable for this work?
The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.
This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future temporary and ongoing vacancies that may arise over the next 18 months.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.
Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.
If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.
ROLE NOTES
This role is an identified Aboriginal or Torres Strait Islander recruitment under Part 5, clause 26 of the Government Sector Employment (General) Rules 2014. Legal Aid NSW considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification under Section 14 of the Anti-Discrimination Act 1977 (NSW).
Applicants for this role must satisfy the Aboriginality criteria. Aboriginality is defined by decent through parentage, identification as being Aboriginal and being accepted in the community as such.
For Aboriginal specific information regarding working at Legal Aid NSW, our Aboriginal network, career development opportunities and support systems please email aboriginalservices@legalaid.nsw.gov.au
FURTHER INFORMATION
• Temporary opportunity at Port Macquarie up to June 2022 (35HPW)
• Enquiries: Juliana Crofts on (02) 5525 1606 or juliana.crofts@legalaid.nsw.gov.au
• Applying for a Role
• Working at Legal Aid NSW
• Salary Range $74,117 – $81,158 plus superannuation & leave loading
• Jobs Board Ref No. 00008EPG
• Closing Date: Monday, 11 October 2021 [11:59pm]
To ensure that recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.
Source: Uniting News
Senior Customer Success Manager, LinkedIn Talent Solutions
, NEW South Wales LinkedIn Singapore Pte Ltd Australia Branch
LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.
Job Description
The Customer Success Manager (CSM) is part of the LinkedIn Talent Solutions organization. The objective of this role is to drive adoption of our products within our clients and to help our solutions become a mission critical, irreplaceable part of our clients’ sourcing process.
You will partner closely with sales to ensure LinkedIn customers achieve a significant return on and feel successful with their LinkedIn investment. The CSM serves as a key project manager to assigned accounts, to support effective onboarding and complex implementation of products, services and training to new and existing customers.
Responsibilities
Onboarding:
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Partner with sales for assigned accounts to introduce and establish relationships with new customers, focusing on implementation plans of products in order to drive overall customer adoption and expedite technical, or purchase-related escalations
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Develop learning and education plans for our customers, emphasizing our self-service Learning Library
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Conduct end-user onboarding within the first 90 days for new customers or purchase of new products within assigned accounts
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Develop and execute success plans including shared goals and performance metrics
Nurture:
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Act as a trusted advisor to key customer stakeholders and executive sponsors to drive product adoption and ensure they leverage the solution to achieve full business value
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Track customer activity to identify churn risk and work proactively to address/eliminate that risk, while simultaneously identifying upsell opportunities when applicable
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Analyze and develop strategies to increase account-level usage metrics
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Maintain a deep understanding of LinkedIn products and industry knowledge to effectively drive change management and greater customer engagement on the most relevant features/functionality for their specific business needs
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Review learning and education plans to ensure customers with low usage are provided with additional training/education to fully optimize usage of LinkedIn Products
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Document all communication with users and accounts accurately and in a timely manner via system tools
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Ensure that issues are escalated appropriately to internal departments and management
Renewal & Upsell:
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Provide support to assigned accounts on media campaigns, pilots and changes to the customer product mix
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Mitigate churn by creating custom plans for accounts at risk
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Attendance at Quarterly Business Reviews where necessary
Source: Uniting News
Program Lifecycle Senior Officer
Business Analyst
Digital Engagement Officer
Legal Support Officer – Clerk Grade 1/2 – Regional Administration – Coffs Harbour – Talent Pool for Temporary and Ongoing roles
Coffs Harbour, NEW South Wales Legal Aid NSW
ABOUT LEGAL AID NSW
Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.
ABOUT THE ROLE
The Legal Support Officer provides a range of clerical and administrative services including but not limited to, processing legal documentation, preparing correspondence, liaising with various stakeholders, Government Departments and the general public and providing basic referral information services to clients to support the effective and efficient operation of legal services within Legal Aid NSW.
ABOUT YOU
The ideal candidate will have:
• experience working in a busy and demanding environment, meeting tight deadlines and managing conflicting priorities effectively
• strong interpersonal and communication skills and will thrive working in a collaborative team environment
• high level administration skills and attention to detail
• strong typing and computer skills including experience using different software and the ability to learn new systems
Source: Uniting News