Melbourne, Victoria RMIT
* 2x Full-time, Continuing positions
* Salary Level HEW 9 + 17% Superannuation and Flexible Working Arrangements
* Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University
About You
As one of two newly appointed Continuous Improvement Managers, you will lead a culture of business excellence through the design and implementation of projects and initiatives focused on improving service experience, reducing effort and uplifting maturity. You will provide support to the Senior Manager and Enterprise Projects and Business Performance team utilising expertise and leadership needed to deliver continuous improvement projects and initiatives via an agreed pipeline.
As an effective influencer, you will work closely with senior stakeholders, as an internal consultant and mentor to stimulate innovative thinking by posing new ways of doing things. Using data analysis to determine the root cause of issues, you will lead initiatives to drive improvements and embed solutions into BAU using continuous improvement methodologies such as Lean Six Sigma and Human Centered Design disciplines
Additionally, you will be responsible for end-to-end delivery of prioritised CI projects and tactical improvement initiatives across multiple portfolios across the whole university, such as Higher Education, Research & Innovation, Vocational education and core operations such as HR, Finance, Procurement and Information Technology.
To be successful in this position, you'll have as a minimum:
* Extensive Demonstrated experience of delivering benefits by effectively leading complex initiatives and projects with significant change impact and diverse stakeholder groups.
* A highly effective communicator with excellent interpersonal and influencing skills, significant experience, building trusting and respectful constructive relationships that align areas behind common goals and create cross functional collaboration.
* Fluent with data-driven analysis and performance metrics including data visualisations for Executive and Leadership presentations.
* Demonstrated experience in mentoring and upskilling teams to develop continuous improvement mindsets and practices.
* Lean Six Sigma (Green Belt) Certification and/or equivalent demonstrated experience.
* Demonstrated experience applying Human Centered Design methods is highly regarded.
Please Note:
Appointment to this position is subject to passing a Working with Children Check.
About the College/Portfolio
The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.
The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, Global Marketing & Student Recruitment, Human Resources, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Property Services Group (PSG).
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe.
Each of these functions supports the global operations of the University both directly as well as through its controlled entities.
The Enterprise Projects and Business Performance team provide an integrated approach to strategy, planning, governance and performance transforming a connected student and staff experience and uplift of business capability.
We do this by:
* Embedding resources across the enterprise to bring value, efficiency gains and targeted fast outcomes.
* Embedding resources and capability within large scale projects.
* Carrying out agile continuous improvement initiatives.
* Developing and providing best practice tools and methods to support simple, continuous improvement practices.
* Mentoring, training, and coaching in tools and methods that leads to sustainable, long-term results.
* Planning people, process and risk programs and initiatives across the operations portfolio.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below.
For further information about this position, please see Position Description below or contact Nick Mitchell via email nick.mitchell@rmit.edu.au
HEW 9 – Manager, Continuous Improvement
Applications close on Sunday, 1st August at 11.55pm.
About RMIT
RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.
Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.
Our Culture
Our Values inspire us, wherever we are in the world, and guide how we live and work together.
Imagination. Agility. Courage. Passion. Impact. Inclusion.
What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.
Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.
Bring Your Whole Self to Work
We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.
We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.
RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia's immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/
We are a 2021 Circle Back Initiative Employer – we commit to respond to every applicant.
Source: Uniting News