* Salary Academic Level A + 17% Superannuation

* Based at the City campus, but may be required to work and/or be based at other campuses of the University

About the College

The STEM College holds a leading position and expertise in the science, technology, engineering, mathematics and health (STEM) fields. We are uniquely positioned to influence and partner with industry, as never before.

STEM College is a community of exceptional STEM researchers, teachers, inventors, designers and game-changers, supported by talented professional staff. We offer higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life-changing.

Further information on STEM College in this link.

About the role

As the Research Assistant will undertake research activities in line with the University's research strategy. It is expected that you will work with an increasing degree of autonomy as your skills and experience develop. This role will require you to:

* Conduct research activities under limited supervision either independently or as a member of a team including publishing and presenting research outputs at conferences and research forums;

* Contributing to external research funding submissions and participating in supervision of higher degree by research candidates.

* Engaging in a project supported by industry on optimisation of behind the meter demand response in commercial and industrial customers

* Undertake limited teaching and supervision at undergraduate levels as required

* Undertake administration related to the position

To be successful for this role, you will have:

* Evidence of research output including publications, conference contributions and/or technical reports in the field

* Excellent background in electrical engineering and power system analysis; this project requires assessment of requirements for backup generator synchronisation with the grid

* Good background in working with data, e.g. electricity consumption data

* Ability to work autonomously whilst displaying a strong commitment to work in a team environment, including the demonstrated ability to confidently and effectively work with colleagues, project team leaders, and industry partners

* Demonstrated ability to meet deadlines and effectively manage varying workloads and respond to changing priorities as required.

* Demonstrated high level written and verbal communication skills

Qualifications

Mandatory: Qualification in Electrical Engineering, Artificial Intelligence or similar and have completed or about to complete their PhD.

Appointment to this position is subject to passing a Working with Children check

To Apply

Please submit your CV, cover letter and separately address the Key Selection Criteria for this position by clicking on the 'Apply' link.

SoE_Research Assistant Level A PD.pdf

For further position related enquiries, please reach out to Associate Professor Lasantha Meegahapola at lasantha.meegahapola@rmit.edu.au

Vaccination requirements:

The Victorian Government has announced that all workers – in Melbourne and regional Victoria – on the Authorised Worker list must be vaccinated. This is not a decision made by RMIT – we are compelled to comply with this government health directive. RMIT has not made any decisions to mandate vaccination across our whole RMIT community.

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

About You

As the Strategy Coordinator, you will work with an external focus on activities and initiatives developed for knowledge exchange, College events, reputation and marketing initiatives. The College of Business & Law has launched a strategy to enhance reputation and impact of the College in Australia and internationally as well showcasing distinctiveness of the College, it's teaching and research. You will play a supporting role in how we engage industry (including alumni), create thought leadership and foster knowledge exchange. The College is developing engagement initiatives that establish the College as an educator and partner of choice for Knowledge Exchange, future human achievement, and commercial, business, and justice leadership.

To be successful in this position, you'll have:

* Experience in the planning, production and delivery of well managed events, both virtual and face-to-face.
* Demonstrated ability to work and embrace new media and digital technology to improve user experience and outcomes.
* Excellent communication skills and demonstrated passion for delivering creative and impactful events and engagement experiences.
* Proven understanding of best practice events planning, delivery and measurement that contribute to organisational objectives.
* Demonstrated ability to coordinate and deliver innovative engagement solutions that are aligned to strategies and enhance the College's reputation.
* Demonstrated experience in encouraging a workplace culture of high performance and promoting accountability for outcomes.
* Excellent interpersonal, communication and presentation skills including ability to influence and negotiate effectively.

About the College

The largest business school in the Asia Pacific region, the College of Business is comprised of seven schools – six in Melbourne and one in Vietnam – delivering Business programs ranging from certificates to PhDs. Many programs articulate between vocational education and higher education, creating pathways for further study. RMIT Business programs are delivered in Melbourne, Vietnam, Singapore and Shanghai, as well as through Open Universities Australia (OUA) and RMIT Online. The College assists in achieving the ambitions of RMIT's strategic plan Ready for Life and Work by making active contributions towards lifechanging experiences for students, creating passion with purpose for its staff and shaping the world with impactful research and global reach. The College's centre is located on RMIT University's City Campus in the heart of Melbourne's CBD.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below. For further information about this position, please see Position Description below or contact Gabrielle Saunders via email gabrielle.saunders@rmit.edu.au

PD Strategy Coordinator.docx

Applications close on 23 January at 11.59pm.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

MIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia's immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

Vaccination Requirements
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.

As such, offers of employment from RMIT are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can access the Directions here: https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19.

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

About You

This is an exciting role for someone who would like to combine their scientific background with their ability to lead and coordinate a technical team. For this role, you will have experience in a Life Sciences setting such as a microbiology or hematology laboratory, along with a sound understanding of the operational considerations required for the smooth running of these spaces. While this is not a technical role, your previous experience in a laboratory setting will have equipped you with a comprehensive understanding of the safety and compliance requirements which are specific to a laboratory space and the types of equipment housed within it. Furthermore, you have exceptional communication and interpersonal skills which allow you to engage with stakeholders from diverse fields and backgrounds; this will be key to understanding the needs of the researchers and students who access the facilities which you oversee and to coordinating staff and services to ensure that these ne
eds are met.

Position Summary

Reporting to the Senior Technical Manager, Teaching or Research Support, the Technical Coordinator, will be responsible for the day to day technical operations and support for the learning and teaching, research and industry activities that take place in the relevant laboratories or workspaces. The Technical Coordinator will be responsible for managing and working with the team of technical officers who are assigned to these workspaces ensuring the technical team meets organisational and stakeholder expectations by delivering high quality, compliant and professional service.

The incumbent will be required to work effectively across all levels of the organisation, developing productive

To be successful in this position, you'll have:

* Proven knowledge, experience, and technical ability in a Life Sciences field, including the development of projects, advanced understanding of the safe operation of relevant equipment, and a good working knowledge of relevant techniques and practices. Experience in a Haematology and/or Microbiology laboratory will be highly regarded.
* Demonstrated experience in coordinating technical support for teaching and research activities, including planning, scheduling and supervising support to ensure that it meets required standards and set timelines.
* Experience in successfully supervising or managing technical services and associated technical support staff.
* Demonstrated knowledge of current OHS legislation, regulations and standards with expertise in hazardous scenario management, and relevant experience in managing safe and compliant operations, preferably in a teaching and research environment.
* Proven initiative and problem-solving skills and ability to organise, plan and manage complex tasks, work to deadlines, plan, effectively allocate resources, initiate and see activities through to completion, and evaluate and report on outcomes.
* Highly organised with proven ability to prioritise tasks and work effectively in a pressured environment with limited direction, requiring flexibility and sound decision making.
* Effective oral, written communication and interpersonal skills and the ability to work effectively, both independently and within a team.
* A strong service orientation with highly professional standards with experience in providing prompt, proactive, high-level support and a demonstrated ability to deliver innovative and creative solutions.
* A commitment to RMIT's policies of supporting a diverse workplace along with zero tolerance towards harassment, bullying or discrimination in any form.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

About the College

STEM College

The STEM College holds a leading position and expertise in the science, technology, engineering, mathematics, and health (STEM) fields. We are uniquely positioned to influence and partner with industry, as never before.

STEM College is a community of exceptional STEM researchers, teachers, inventors, designers and game-changers, supported by talented professional staff. We offer higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life-changing.

The College is renowned for its exemplary research in many STEM areas including advanced manufacturing and design; computing technologies; health innovation and translational medicine; nano materials and devices; and sustainable systems. Our brilliant researchers attract funding from government and industry sources.

Industry is at the heart of what we do. It ensures our research has real world impact, and our students are truly work-ready. Under the leadership of DVC STEM College & Vice President, Digital Innovation, we have established new hubs of industry-connected digital innovation and endeavour and are engaging with global STEM organisations at scale.

Our diversity and shared values empower our work, and we are proud of the College's inclusive, caring culture. We offer a safe, dynamic work environment, and support every member of our community of achieve their potential. The College appointed Victoria's first ever Dean of STEM, Diversity & Inclusion in 2020, and this role drives gender equity, diversity and inclusion strategies across the College.

STEM College employs 1,000 staff who deliver onshore and offshore programs to approximately 20,000 students.

We are here to positively impact the world and create the next generation of STEM leaders. www.rmit.edu.au/seh

STEM College Office Professional Staff

The STEM College Office Professional staff provide exceptional and efficient support to the College. The Learning, Teaching and Quality teams support:

* Quality Enhancement
* Learning and Teaching support

The Professional shared services Group delivers service to all four School across five distinct functions:

* Student Lifecycle
* Planning & Operations
* Technical Services
* Program & Governance
* WIL & Engagement

Relevant digital solutions – such as Workday – are used by the five teams to streamline processes and drive operational efficiencies. The Group's end-to-end professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures. The STEM College Office professional staff are instrumental in providing students with a transformative and enriched learning experience, and in supporting our research and engagement administration activities. Centralised in the STEM College Office, at our City and Bundoora campuses, professional staff members

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below. For further information about this position, please contact David via email david.carletti@rmit.edu.au

For a copy of the Position Description, please contact eve.charif@rmit.edu.au

Applications close on January 31st at 11.00pm.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia's immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

Vaccination Requirements
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.

As such, offers of employment from RMIT are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can access the Directions here: https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19

The STEM College holds a leading position and expertise in the science, technology, engineering, mathematics and health (STEM) fields. We are uniquely positioned to influence and partner with industry, as never before.

STEM College is a community of exceptional STEM researchers, teachers, inventors, designers and game-changers, supported by talented professional staff. We offer higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life-changing.

Further information on STEM College in this link.

About the Role

As the Associate Professor, you will provide leadership and foster excellence in teaching and research efforts of the School, within the University, and with the community, professional, commercial and industrial sectors. More specifically, you will be responsible for providing original, innovative and distinguished contributions to the School's programs for maintaining and advancing their scholarly, research and/or professional capabilities relevant to the Civil and Infrastructure Engineering Discipline at a national and international level. Within this role, you will also teach and make a significant contribution to teaching and learning in the Civil and Infrastructure Engineering Discipline to deliver best of class student experience.

As the Professor, you will bring research track record recognised at a national and international level in the specialist field of Civil and Infrastructure Engineering. In this role you, will provide high level research leadership developing and leading research project teams and programs and foster a vibrant research culture and academic performance. You will be required to develop a high-quality and productivity-driven research network across RMIT and with external national and global partners

About You

To be successful in the role, you will:

* Lead the advancement of teaching in the discipline including initiating program improvements and leading assessment design, conduct and moderation
* Make an outstanding contribution to the governance and collegial life inside and outside of the University
* Have nationally recognised research track record including substantial record of research outputs in high quality outlets and emerging international recognition in the field of Civil and Infrastructure Engineering
* Ensure implementation of best practice teaching strategies within discipline and dissemination of innovative practices across the University, including: initiating responses to emergent issues and integrating into curriculum development
* Experience and understanding of financial, governance and quality management systems within a University
* Experience in attracting and supervising higher degree by research candidates to maximise research performance

Qualifications

Mandatory:

* PhD in Civil Engineering or relevant field
* Appointment to this position is subject to passing a Working with Children check.

To Apply

Please submit your CV, cover letter and separately address the Key Selection Criteria for this position by clicking on the 'Apply' link below.

PD _ Associate-Professor_Civil and Infrastructure Eng.pdf

PD_Professor_Civil and Infrastructure Eng.pdf

For further information about this position, please see Position Description above or contact Professor Kevin Zhang, Associate Dean Civil & Infrastructure at kevin.zhang@rmit.edu.au

Applications close on Thursday, 17th of March 2022.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Vaccination Requirements

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

About You

The Administrative Coordinator, Office of the Chancellor provides essential support to the Chancellor and secretariat function supporting Council, as well as executive support to the General Counsel and University Secretary. The position coordinates administrative secretariat support to Council and sub-committee meetings and provides advice and administrative support to Council members as required. The role also provides executive support to the Chancellor and the General Counsel and University Secretary, including diary management, arranging events and travel and the provision of advice on matters relating to the administration of Council business and administrative processes to support good governance more generally.

To be successful in this position, you'll have:

* Demonstrated experience in providing high-level secretarial and administrative support to a senior executive or equivalent in a university environment or similar large and complex organisation covering diary and travel management, correspondence, action management, document development and information management.
* Demonstrated highly developed interpersonal, verbal and written communication skills and the proven ability to liaise effectively and discreetly with a wide range of management, staff and external parties on complex, sensitive and confidential issues.
* Experience providing effective committee secretary support.
* Proven ability to work effectively as a member of a team, remain calm under the pressure of events and deadlines and strong personalities.
* Proven capacity to prioritise tasks, be strategic, exercise discretionary judgment and solve problems independently.
* Demonstrated high level of computer literacy including: word processing; presentation software; email; boardbooks software; internet and electronic document management applications.
* Meticulous attention to detail and currency of information, including document management and version control capabilities.

About the Group

Governance, Legal and Contracts group (within the Finance and Governance Portfolio) is responsible for the full range of governance, legal and contract management services to all areas of the University. Governance, Legal and Contracts group is committed to:

* providing high quality governance, legal and contracts services that are aligned and responsive to the commercial needs of RMIT and the regulatory requirements within which RMIT operates;
* a high level of customer service which means getting know the different areas of businesses we service and tailoring advice and support to meet their needs;
* assisting RMIT achieve its strategic objectives by working collaboratively with our University colleagues; and
* developing and maintaining relationships with subject matter experts within and outside of RMIT to ensure appropriate additional expertise is available when required.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below. For further information about this position, please see Position Description below or contact Gabrielle Saunders via email gabrielle.saunders@rmit.edu.au.

Administrative Coordinator, Office of the Chancellor.pdf

Applications close on 13 February 2022 at 11.59pm.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia's immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

Vaccination Requirements
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.

As such, offers of employment from RMIT are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can access the Directions here: https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19

About RMIT
RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

About You
As WIL Operations Officer, you will provide excellent customer service support to our internal and external stakeholders, including patients, students and staff within the RMIT Health clinic, being the first port of call at reception for all client queries.

The role supports the administrative team in running daily operations of the clinic and maintaining compliant processes in line with all University and health service policies and procedures. In addition, you will also assist in compliance checking for the WIL team and provide administrative support for the Engagement team.

Excellent attention to detail, problem-solving, communication and interpersonal skills are required for this position. In addition, your empathy and can-do attitude, along with the ability to establish connections, will be critical to your success in this vital function. Experience in the health industry is a plus.

Potential weekend work and evening shifts are an essential component of this position to meet the demands of the clinic opening hours, which are outside of the standard University hours of operation.

To be successful in this position, you'll have:

* Experience in customer service and data checking, preferably in the health sectorExcellent writte and verbal communication, including the ability to communicate effectively with audiences from a range of cultural backgrounds.
* Ability to interpret and apply complex rules and handle confidential issues with sensitivity
* Cability to work independently and meet deadlines in a high-volume environment with excellent attention to detail and commitment to quality assurance.
* Ability to identify and pursuing opportuities to improve existing practices and services.
* High proficiency in computer software packages with effectiveness, accuracy and attention to detail and the ability to learn new technical skills.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

About the STEM College
The STEM College holds a leading position and expertise in the science, technology, engineering, mathematics, and health (STEM) fields. We are uniquely positioned to influence and partner with industry, as never before.

STEM College is a community of exceptional STEM researchers, teachers, inventors, designers and game-changers, supported by talented professional staff. We offer higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life-changing.

The College is renowned for its exemplary research in many STEM areas including advanced manufacturing and design; computing technologies; health innovation and translational medicine; nano materials and devices; and sustainable systems. Our brilliant researchers attract funding from government and industry sources.

To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below. For further information about this position, please see the Position Description below.

Position Description – STEM College – WIL Operations Officer.pdf

Bring Your Whole Self to Work

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Vaccination Requirements
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.